Refund policy

Return & Refund Policy

At Grano Organico, we take great care to deliver high-quality organic products to our customers. Due to the nature of food and consumable items, we do not accept returns or offer refunds once the product is delivered.

However, customer satisfaction is important to us. If you receive a defective, damaged, or incorrect product, please contact us within 48 hours of delivery with relevant details and images of the issue.

📧 Email us at: granoorganicopvtltd@gmail.com

Our team will review your concern and, if found valid, will assist you with a suitable resolution such as a replacement or other appropriate support.

Please note:

• Products must be unused and in original packaging for any consideration.
  
  
• Complaints raised after 48 hours of delivery may not be eligible.

Thank you for choosing Grano Organico and supporting organic, chemical-free products.